Returns Policy

Thank you for shopping with YMCK.

Returns

We accept returns only for unused items in original condition and packaging within 14 days of delivery.

To request a return, please contact us before sending the item back.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping fees are non-refundable.

Non-returnable Items

The following items cannot be returned:

• Made-to-order products

• Used or installed items

• Items damaged by improper installation

• Products returned without original packaging

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Include:

• Order number

• Photos of the item

• Photos of the packaging

We will arrange a replacement or refund if the issue is confirmed.

Exchanges

We do not offer direct exchanges.
If you need a different product, please place a new order.

Refunds

Once the returned item is received and inspected, refunds will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear depending on your payment provider.

Contact

For return requests, please contact us via the contact page on our website.